Privacy Policy
Last Updated: January 14, 2025
At Vinerals Technologies, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect information that you provide directly to us when you:
- Fill out our contact form
- Subscribe to our newsletter
- Communicate with us via email or phone
- Use our website (through cookies and analytics)
This information may include:
- Name and contact information (email, phone number)
- Company name and role
- Project details and budget information
- Website usage data (pages visited, time spent, device information)
- IP address and browser type
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver services you've requested
- Send you newsletters and updates (with your consent)
- Improve our website and services
- Analyze website usage and optimize user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- With your explicit consent
- To service providers who assist in our operations (e.g., email services, analytics tools)
- When required by law or to protect our legal rights
- In connection with a business transfer (merger, acquisition, etc.)
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure storage of contact information
- Limited access to personal data
- Regular security assessments
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our website
- Improve website performance
- Analyze traffic patterns
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. Third-Party Services
Our website may use third-party services such as:
- Google Analytics: For website analytics and usage statistics
- Email service providers: For sending newsletters and transactional emails
- Hosting providers: For website hosting and data storage
These services have their own privacy policies and may collect information about your use of our website.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to processing of your personal information
- Request data portability
To exercise these rights, please contact us at contact@vineralstechnologies.com
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Contact form submissions and email communications are typically retained for 3 years.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. These countries may have different data protection laws. By using our services, you consent to such transfers.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last Updated" date at the top of this page indicates when the policy was last revised.
12. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Vinerals Technologies
Email: contact@vineralstechnologies.com
General inquiries: contact@vineralstechnologies.com
Location: Montreal, Quebec, Canada
This privacy policy is governed by the laws of Quebec and Canada, including compliance with PIPEDA (Personal Information Protection and Electronic Documents Act).